Chicago 311: report an issue, and explore every request on a map
Two things live here: how to report a problem to the City of Chicago, and how to read the resulting 311 data as a map. Enter an address to see recent requests near a parcel.
Report a problem to the City of Chicago
To file a 311 request — a pothole, missed pickup, building-code violation, graffiti — contact the City’s CHI311 service directly:
- Online: 311.chicago.gov
- By phone: 311 (or 312-744-5000 from outside the city)
- On your phone: the CHI311 mobile app
Civic Worth is an independent synthesis of public records — it is not the City and does not receive or forward 311 reports. Use the channels above to file one.
Explore 311 as data
Every 311 request the City closes is published as open data. Civic Worth places each one on its parcel and rolls the results up by community area, so you can see how fast requests are resolved and where code-violation complaints cluster — not just your own request’s status. Start with the 311 response-time map and the code-violations map.
Source: City of Chicago 311 service requests (open data), placed on parcels and rolled up by community area by Civic Worth, with each figure’s “as of” date. Confirm the status of your own request through the City’s 311 channels.
Frequently asked
- How do I report a problem to Chicago 311?
- Contact the City of Chicago’s CHI311 service directly: online at 311.chicago.gov, by phone at 311 (or 312-744-5000 from outside the city), or through the CHI311 mobile app. Civic Worth is not the City and does not receive or forward 311 reports — use the City’s channels to file one.
- What is Chicago 311?
- CHI311 is the City of Chicago non-emergency service line. Residents use it to report issues like potholes, missed garbage pickup, building-code violations, and graffiti. Each request is logged and published as open data, which is what Civic Worth maps.
- Can I see 311 requests near an address?
- Yes. Enter a Chicago address above and Civic Worth resolves it to its Cook County parcel, whose page shows recent 311 activity nearby. To compare community areas, use the Chicago 311 response-time and code-enforcement maps linked below.